Support Policy Page

SK Pharma is committed to providing reliable and responsive customer support.

1. Support Channels

You can contact our support team through:

• Phone

• Email

• Website contact form

(Support contact details should be listed on the website.)

2. Support Hours

Our support team is available during regular business hours, excluding public holidays.

3. Response Time

We aim to respond to all inquiries within 24–48 working hours. Complex issues may require additional time for investigation.

4. Scope of Support

We provide assistance related to:

• Product information

• Order inquiries

• Delivery issues

• General company information

Medical advice is not provided through our support channels.